April 10, 2024

How Relaymed is mitigating security risks

Securing medical records and data is important for any medical office. Having a patient’s medical records and other sensitive information…

Securing medical records and data is important for any medical office. Having a patient’s medical records and other sensitive information stored securely helps protect patient privacy while ensuring the accuracy of results. An added benefit of having secure data is that the lab can focus on their core mission: providing quality care to its patients.

At Relaymed we develop, implement, and maintain our information security program to ensure the confidentiality, integrity, and availability of all our customer’s data.

By conducting risk and vulnerability assessments, implementing security controls and countermeasures, and monitoring and analyzing security logs and events we ensure compliance with regulations and standards like HIPAA and state regulations.

Mitigating risks

Companies that deal with the transfer of medical information are prime targets for cyber-attacks and data breaches. Medical information is some of the most sensitive and personal data that an individual can share. Our biggest task is to help medical practices to build trust with patients and clients so they feel confident that their data is safe and secure.

Due to the unique challenges health tech companies are faced with we must comply with a range of regulatory requirements. Ensuring that compliance can be complex and time consuming. Cyber threats are constantly evolving and staying up-to-date with the latest threats and vulnerability can be overwhelming.

Certifying with HITRUST

HITRUST (Health Information Trust Alliance) is a certification program for information security and privacy that was developed specifically for the healthcare industry. It is a framework for managing information risk and provides a set of controls for safeguarding electronic health information (ePHI).

HITRUST is important for health tech companies to be HITRUST certified for the following reasons:

  1. It provides a comprehensive framework that is tailored specifically for the healthcare industry.
  2. It is recognized as the gold standard in healthcare security and privacy
  3. It demonstrates an organization’s commitment to protecting patient data

HITRUST’s risk-based approach aids in identifying and prioritizing security risks, reducing data breach potential. Certification involves self-assessment, gap analysis, and formal assessment by an approved assessor. After passing, HITRUST grants certification, ensuring yearly assessments for ongoing compliance.

After all of these steps, Relaymed obtained HITRUST certification August 1st, 2022!

Putting trust in new technologies

Implementing automation technologies raises security concerns, yet they often bolster security. Automation ensures consistent policy application, reduces human error, and swiftly identifies vulnerabilities. It aids compliance by enforcing controls and continuous monitoring. Though risks exist, benefits like scalability and real-time threat detection outweigh them. With proper measures, automation enhances security by maintaining uniformity, efficiency, and compliance.

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