Terms & privacy

We are committed to responsible data management and comply with the principles of the Data Protection Act (1998).

Summary

Unless you opt in to receive other information, we will only use your personal details to supply the services you have requested.
If you have opted in to receive other information, you can opt out at any time.
We will never pass your details onto 3rd party companies.

DATA (Protection, Disclosure & Privacy)

Opting in (and opting out)

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. If after you opt-in, you change your mind, you may withdraw your consent at anytime, by contacting us at hello@relaymed.com

Disclosure

We may disclose your personal information if we are required by law to do so, if you violate our Terms of Service or, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Otherwise we will not share, sell or distribute any of the information you provide to us without your consent.

FOI

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email hello@relaymed.com

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@relaymed.com