EHR Integration.

Don't worry, we have you covered.

Regardless of which communication technology your EHR supports, we can work with you. With no fixed EHR integration methodology, we instead work in the way that best suits the individual EHR. This approach allows us to work with any and every practice, while optimizing the experience for each with a custom offering. This is often known as a lab interface or lab information interface.

EHR integration options

Relaymed integrates with EHRs in one of three ways: HL7, FHIR or their proprietary APIs.


By leveraging the existing HL7 interface of an EHR, Relaymed uses existing orders workflows to automate results entered from your in-house lab. The HL7 interface allows an EHR to transmit ORM (orders) messages. These contain all of the information Relaymed needs to identify the patient, and understand which tests you intend to match to them.

Once Relaymed has received the order, and captured a corresponding test from one of your connected devices, we submit messages to the existing ORU (results) feed of your EHR. Within our ORU messages, your results will be filed directly against the order you’ve raised.

Many EHRs will support an HL7 integration – including Epic, eClinicalWorks, Greenway Intergy, and more. As we work with the existing EHR HL7 specifications, there is no requirement for further customization on your side to integrate.


As part of Meaningful Use 3, FHIR is emerging as the new standard for EHR interoperability. FHIR aims to eliminate some of the implementation issues that have commonly led to difficulties in working with HL7 solutions in the past. As a result, behavior is consistent between EHRs, with little or no customization required on our side.

The lightweight, granular and flexible nature of FHIR means that connectivity can be achieved with minimal effort on the part of the customer. No VPNs are required, as message transport will usually be over HTTPS. Of course, this standard is new and evolving, but we’re working with it today and actively engaged in the community in its development.

Proprietary APIs

Many EHRs have developed their own proprietary APIs, allowing them to work alongside 3rd party applications. Whilst distinct to each EHR, this integration route offers an efficient and reliable solution, with increased flexibility that fits the needs of our customers.

Typically, we partner with EHRs to utilize their APIs, through programs such as More Disruption Please (MDP) with athenahealth and Allscripts Developer Program (ADP). Whilst each integration is unique, we generally use APIs with similar functionality for calling up orders and patient demographics, as well as saving results. If you’re an Allscripts client, you can read more details on our partnership here.

Our unique integrations with these EHRs have been thoroughly tested against user experience and security. As a result, they integrate seamlessly and are fully certified before being made available. These integrations can be implemented immediately, and have fully optimized workflows. Additionally, the main benefit to our clients comes from our partnerships, as they remove the need for any additional interface fees.

You can read more about our partnerships in our blog:


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