Your data is in safe hands.

Our product keeps patient information safe on the cloud through end-to-end security, validated through HITRUST certification. At Relaymed, security is not just our top priority, it’s part of our culture we’ve built using the CIA triad – confidentiality, integrity, availability

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The industry’s gold standard

HITRUST Certified

Relaymed has earned HITRUST CSF certification, giving our customers peace of mind that we meet trusted cybersecurity benchmarks. Our certification, which recognizes the maturity and complexity of our security program, is validated by a third-party auditor.

Product security you can count on.

Safe data platform: Relaymed is 100% cloud hosted in US regions on Microsoft Azure, who we have a business associate agreement (BAA) with.

Data-at-rest encryption: We only ever store data using built-in encryption with AES-256.

Data-in-transit encryption: Encrypted data is only exchanged over secured connections either VPN or HTTPS with TLS 1.2.

Static code analysis: All lines of code are security tested before deployment.

Endpoint protection: Every endpoint is scanned in real-time and automatically updated with the latest vulnerability definitions.

Penetration tested: Ethical hackers attempt exploitation to test for unauthorized access.

Principle of least privilege: With tools such as Azure Privileged Identity Management (PIM).

Database backups: Paired regions and a Recovery Point Objective (RPO) of 10 minutes.

Access control: Multi-factor authentication to secure all remote access to systems.

Single sign-on (SSO): Use credentials controlled by you to ease management and improve identity security.

Highly available: Our platform is designed to be resilient and withstand failures for uninterrupted service.

Protected in real-time by threat detection and prevention.

To preserve the integrity of your data, we implement a security information and event management (SIEM) real-time threat-detection tool to proactively track all events within our environment. This is monitored by a 24/7 security operations center, with security analysts who investigate anything of interest.

No commitment · 15 minutes · Tailored to your practice

Test results in your EHR. Automatically. Every time.

If your team is still manually entering point-of-care results, you already know the frustration. It's slow, error-prone and demoralising for your staff. Book a call with our team and let's talk through your biggest problems, goals and questions to discover how connectivity can help.

After this call you'll understand:

The time your staff are losing to manual result entry every day
The risk that comes with every manually typed result
Whether connectivity is the right fix for you — and what that looks like

Relaymed is like an invisible solution. They were able to save us three hours of staff time a week and reduce our unbilled results by 95%.

K. Orio — AFC Urgent Care

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